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Terms of Use / Return & Shipping Policies


• TERMS OF USE:

By accessing and using Pacific West Services' - www.HorseStaples.com™ (hereinafter referred to as "www.HorseStaples.com™"), you agree to these terms and conditions. If you do not agree, you should not use this site.

1. You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used as provided in these Terms and Conditions or in the text on the Site without the written permission of www.HorseStaples.com™. www.HorseStaples.com™ neither warrants nor represents that your use of materials displayed on the Site will not infringe rights or third parties not owned by or affiliated with www.HorseStaples.com™.

2. While www.HorseStaples.com™ uses reasonable efforts to include accurate and up to date information in the Site, www.HorseStaples.com™ makes no warranties or representations as to its accuracy. www.HorseStaples.com™ assumes no liability or responsibility for any errors or omissions in the content of the Site.

3. Your use of and browsing in the Site are at your risk. Neither www.HorseStaples.com™ nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
www.HorseStaples.com™ also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property onaccount of your access to, or browsing in the Site.

4. The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of www.HorseStaples.com™ and other respective trademark owners. Nothing contained on the Site should be construed as granting any license or right to use any Trademark displayed on the Site without the written permission of www.HorseStaples.com™ or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited.

5. We have not reviewed all of the sites linked to the Site and is not responsible for the content of any off-site pages or any other sites linked to the Site. The inclusion of any link to such sites does not imply endorsement by www.HorseStaples.com™of the sites. Your linking to any other off-site pages or other sites is at your own risk.


• LIABILITY:


1. www.HorseStaples.com™ do not warrant or represent the suitability of any particular product and their potential uses by our customers. We suggest that you read all manufacturer labels and instructions carefully before use.

2. Liability of www.HorseStaples.com™, its officers, employees and directors is limited to a refund of the purchase price of merchandise bought. This limitation of liability applies to all damages of any kind including (without limitation) compensatory, direct, indirect, special or consequential damages, loss of or damage to property, loss of income andclaims of third parties.


• RETURN POLICY:


1. www.HorseStaples.com™ wants you to be completely satisfied with the products you order. If you're not completely satisfied with any purchase, you may return it within 30 days for a prompt refund (less Shipping & Handling charges). Defective merchandise will be exchanged with equal value merchandise or a credit will be issued.

2. Obtain a Return Authorization (RA) number, email info@horsestaples.com. Unauthorized returns without RAs are not accepted, no exceptions. All returned merchandise must include all original packaging materials and accessories. Ship all items postage paid and insured to the address mentioned below.

3. Shipping and Handling charges are non-refundable, except when the item is defective. We cannot accept COD shipments. We reserve the right to refuse any package that does not comply with our Return Policy.


• SHIPPING POLICY:


1. We primarily ship via USPS (Priority Mail), with UPS (Standard Ground, Residential) used for heavy/oversized items. All shipping handling charges are estimated, based on the total order cost. An estimation of shipping & handling charges is provided at the time of order submission. Additional shipping & handling charges apply for orders with heavy/oversized items without prior notice.

Merchandise Total................Shipping and Handling

Under $10.00.......................$7.00
$10.01 to $20.00..................$9.00
$20.01 to $40.00..................$12.00
$40.01 to $60.00..................$14.00
$60.01 to $80.00..................$18.00
$80.01 to $100.00................$20.00
$100.01 to $200.00...............$25.00
$200.01 to $300.00...............$39.00
$300.01 to $400.00...............$49.00

Orders more than $400.00***

***Orders more than $400.00, the shipping and handling charge will be determined based on weight and delivery destination. (This applies when the shipping charge indicates a "0" zero on the order confirmation emailed to you after your order submission).

2. We ship to P.O. Box addresses via USPS (Priority Mail) with Delivery Confirmation. We are not responsible for delivery of packages shipped to P.O. Boxes, as we're unable to verify the receipt of the said package.

3. Orders shipped to Alaska, Hawaii, Puerto Rico, the Virgin Islands, and Guam are shipped via Parcel Post and may require additional charges. At present, shipping to international addresses are unavailable online.

4. Credit card and electronic check orders require 6-8 business days for processing, before delivery. If your order cannot be shipped within 30 days, we will notify you of the expected ship date.

5. www.HorseStaples.com™ accepts Visa®, MasterCard®, American Express®, and Discover®. The security of your online purchase at www.HorseStaples.com™ is 100% guaranteed.

6. Sales tax is applied to orders shipped to addresses in California state. Sales tax will be applied to the sub-total order, according to local tax rates.

7. www.HorseStaples.com may at any time revise these Terms of Use, Return and Shipping Policies by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use, Refund & Shipping Polices to which you are bound.


• DISCLAIMER:


All information provided throughout the www.HorseStaples.com™ (Pacific West Services PWS) web site, whether by www.HorseStaples.com™/PWS and/or its employees and/or its associated manufacturers and/or distributors, has not been evaluated by the U. S. Food and Drug Administration or www.HorseStaples.com™/ PWS, and are not approved to diagnose, treat, cure or prevent disease, and is not intended as a substitute for advice from your own physician or other health care professional or any information contained on or in any product label or packaging.

You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. The information presented herein should not be construed as the practice of medicine. All information provided on the www.HorseStaples.com™/PWS web site is for information purposes only.

www.HorseStaples.com™/PWS is not responsible for misuse and/or abuse of any product sold as a result of consumer(s) using this web site, nor is www.HorseStaples.com™/PWS responsible for any problem(s) or difficulty which may arise through consumer use of any product sold by www.HorseStaples.com™/PWS. Ordering products from www.HorseStaples.com™/PWS constitutes consumer acceptance of the terms of this notice. Information about each product is taken from the labels of the products or from the manufacturer advertising/marketing materials.

www.HorseStaples.com™/PWS is not responsible for any statements or claims that various manufacturers make about their products. We cannot be held responsible for typographical errors or product formulation changes within our web site. Prices are subject to change without notice. This notice is posted on every page of the www.HorseStaples.com™/PWS website.

Pacific West Services/HorseStaples.com™
25060 Hancock Avenue, Suite 103-450
Murrieta, California 92562-5959

Email for Return Authorizations, Inquiries: info@horsestaples.com
951-286-1268 (Leave Message)



Using this site means you accept its terms/policies. Please read it.

DISCLAIMER: All information provided throughout the HorseStaples.com (Pacific West Services PWS) web site, whether by HorseStaples.com/PWS and/or its employees and/or its associated manufacturers and/or distributors, has not been evaluated by the U. S. Food and Drug Administration or HorseStaples.com/PWS, and are not approved to diagnose, treat, cure or prevent disease, and is not intended as a substitute for advice from your own physician or other health care professional or any information contained on or in any product label or packaging. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. Direct questions regarding ingredients, consumption times and animal health to your veterinarian. The information contained on this page is a summarized interpretation of historical and scientific data pertaining to nutrients and botanicals. As with all food supplements, they should not be consumed if animal is pregnant. Direct questions regarding animal health to your Veterinarian. All information provided on the HorseStaples.com/PWS web site is for information purposes only. HorseStaples.com/PWS is not responsible for misuse and/or abuse of any product sold as a result of consumer(s) using this web site, nor is HorseStaples.com/PWSresponsible for any problem(s) or difficulty which may arise through consumer use of any product sold by HorseStaples.com/PWS. Ordering products from HorseStaples.com/PWS constitutes consumer acceptance of the terms of this notice. Information about each product is taken from the labels of the products or from the manufacturer's advertising/marketing materials. HorseStaples.com/PWS is not responsible for any statements or claims that various manufacturers make about their products. We cannot be held responsible for typographical \par errors or product formulation changes within our web site. Prices are subject to change without prior notice. This notice is posted on every page of the HorseStaples.com/PWS web site.


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